Unpleasant, negative feelings can emerge in response to situations of conflict between individuals or departments. Conflict exists in a variety of settings, such as between family members, co-workers, managers, employees and boards.
When people are in conflict, it is not only destructive to them personally, it is also unpleasant for others around them. If conflict is not resolved, these negative feelings continue to fester and grow. Nightingale mediation provides individuals with tools that will enable them to address any future conflicts more effectively on their own.
In many cases the conflict can be resolved by the facilitation of the mediator who is separate to the people in the conflict or to the organisation. The mediator will be skilled in bringing people together and ensuring both sides have equal share of the time spent on them.
• Sets the scene and examines what the conflict is about
• Allows each member to talk about the conflict from their perspective
• Ensures each person is heard without interruptions
• Will enable better communication skills to develop
• Encourages empathic understanding and compromise
• Rebuilding the relationship
• Plan of action for moving forward
• Agreement from both sides
During the mediation process at Nightingale each individual will be seen separately for a one hour session, with a mediation session then being arranged for both parties together, which lasts for two hours. A further one hour session is advised one month on for one hour.
When a resolution is found and the way forward is decided, those in conflict will feel a great sense of relief.
We aim to ensure that every client feels safe in the knowledge that they have found a professional organisation that understands the challenges and concerns they face when they decide to seek assistance. When you contact Nightingale we will respond immediately to all enquiries and can guarantee an appointment within 48 hours. Contact us on 0141 353 9373, Email us or complete our online Enquiry Form.
Our Counselling Fees:
Individual Sessions £60
Couple Sessions £70
Male Counsellors are Available.